Three Keys to Managing a Successful Construction Business 2.5 hours – #10-686

This course covers three major components of a successful construction project. Part 1 deals with consistency of service including goal-setting, work schedule, budget, and accountability. Part 2 defines great customer satisfaction, communication techniques, understanding the client, and maintaining a clean job site. Part 3 deals with effective planning and setting priorities, adhering to plans, and organizing your workplace. Instructor: Tim Faller has been a homebuilder and remodeler for over 30 years. Based in Westerly, RI, he develops training programs for production staff and on-site management. He is a senior consultant with Remodelers Advantage.